Legal

Privacy Policy

Last updated: May 31, 2026

This Privacy Policy explains how [Legal Business Name] (“Mittis,” “we,” “us”) collects, uses, and protects your personal information when you use our messaging services and website at [your-domain.com].

Information we collect

Contact information you provide — name, mobile phone number, and email address — when you sign up, opt in to messaging, or contact support.
Message content and metadata for the texts and calls you exchange with a business that uses Mittis (timestamps, delivery status, message body).
Usage and device data such as IP address and browser type when you visit our website.

How we use your information

To deliver the SMS, MMS, RCS, and voice communications you have consented to receive.
To honor opt-out (STOP) and help (HELP) requests and other compliance obligations.
To provide customer support, prevent fraud and abuse, and operate the service.

SMS / text messaging

When you opt in to receive text messages, you consent to receive recurring automated messages from the business you engaged. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time and HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared with subcontractors strictly in support services (such as our connectivity/carrier partners) solely to deliver the messaging you requested.

How we share information

We do not sell your personal information. We share it only with service providers who help us operate the platform (e.g., our carrier connectivity partner to deliver messages, and our infrastructure providers), each bound to protect it and use it only for that purpose, and when required by law.

Data retention & security

We retain personal information only as long as needed to provide the service and meet legal obligations, and we apply administrative and technical safeguards (including encryption of sensitive credentials at rest) to protect it.

Your choices

You may opt out of messaging at any time by replying STOP. You may request access to or deletion of your personal information by contacting us at [support@your-domain.com].

Contact

[Legal Business Name] · [Business Address] · [support@your-domain.com]